Privacy Policy

PureSecure Solutions ("we," "us," "our") provides home networking and in-home tech support services. This policy explains what we collect, how we use it, and your choices. Questions? Email support@puresecure.cloud.

Information We Collect

• Information you provide: name, email, phone, service address, household details you choose to share (e.g., number of devices), and messages/support requests.
• Bookings & payments: payment details are processed by our payment partner (e.g., Stripe). We do not store full card numbers.
• Technical data: basic device/browser info, IP address, pages viewed, and cookies or similar technologies for site functionality and analytics.
• On-site notes: with your consent, we may document network layout (e.g., SSIDs, port labels) to support future service.

How We Use Information

• Provide and improve services, schedule visits, and deliver support.
• Process payments, deposits, refunds, and subscriptions.
• Send confirmations, invoices, and service updates (you can opt out of marketing at any time).
• Security, fraud prevention, and legal compliance.

Sharing

• Service providers: payment processing (e.g., Stripe), email, scheduling, analytics, and on-site technicians under confidentiality obligations.
• Legal: to comply with law, protect rights, or respond to lawful requests.
• No sale of data: we do not sell your personal information.

Cookies & Analytics

We use necessary cookies for site operation and may use analytics to understand site usage. You can control cookies in your browser. Blocking cookies may reduce site functionality.

Your Choices & Rights

• Access, update, delete: contact us to request a copy, correction, or deletion of your information.
• Marketing: unsubscribe from non-essential emails at any time.
• California/Nevada: you may request access/deletion and ask that we not "sell" personal information (we don't sell data).
• EU/UK (if applicable): GDPR rights may include access, rectification, erasure, restriction, portability, and objection. Lawful bases include contract performance and legitimate interests.

Security & Retention

We use reasonable safeguards to protect information. No system is perfectly secure. We retain data only as long as needed for services, legal, tax, or accounting purposes.

Children's Privacy

Our site and services are directed to adults. We do not knowingly collect personal information from children without parental consent.

Changes

We may update this policy. We'll post the new date above. Material changes will be highlighted on this page.

Contact

PureSecure Solutions, LLC
North Las Vegas, NV
support@puresecure.cloud